Monday, June 21, 2010

It Pays To Be Nice

My son's birthday is mid July. I decided to order him a pair of shoes online. They arrived today with one small...actually huge problem. They sent two left shoes :)

A good laugh and one phone call to Zappos and "it's all good". I am now a VIP Member and another pair of shoes will arrive in 48 hours!

1 comment:

dluvscoke said...

Make that 24 hours (almost to the minute). Yay Zappos! I will continue doing business with you!

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